Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge ...
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Asset Management product as well as our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code.