Regain control of your support needs, helpdesk actually reduces support maintenance by pooling together knowledge from your entire support team. Consolidate all your support requests by e-mail and ...
Regain control of your support needs, helpdesk actually reduces support maintenance by pooling together knowledge from your entire support team. Consolidate all your support requests by e-mail and online into one global manageable system. By integrating support requests with an active knowledge base and smart search tools, more issues are resolved without even contacting support. Administration allows extreme communication between staff members to efficiently respond to support requests. Clean organized information provides for fast response times, along with smart features that auto assign clients to specific staff members.
Version 3.4 Platform Windows ,FreeBSD ,Mac OSX ,Sun ,Linux
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