Just like other helpdesk sftware, you can reply tickets by email/web and your clients can open/close tickets via email/form (via telphone in the future),but Support Smart can let you change the ...
Just like other helpdesk sftware, you can reply tickets by email/web and your clients can open/close tickets via email/form (via telphone in the future),but Support Smart can let you change the interface in multiple languages,you can translate the interface in WYSIWYG mode,good for companys that has branches worldwide.
Advertising
